Hellon Proudly Presents: AINO

 
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Academic papers

Kirsikka Vaajakallio, Anna Pyyluoma, Zeynep Falay von Fittner and Tuuli Mattelmäki: Experience strategies in the back stage
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Hellon helped to define the next government’s agenda in Finland utilizing service design approach

In the recent years, Hellon has had the opportunity to apply service design approach to various organizational strategy processes. In January 2018 Hellon, together with State Treasury’s D9 digital team, facilitated a two-day workshop, The Sprint Towards Sustainable Growth, which is a great example of how participatory and user-centered approaches of service design can be applied to...
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Back to the Human

My best friend wrote this in my high school yearbook: “I’ve lived through some things just so I can tell you.”
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Why we decided to move our office to Spain

https://vimeo.com/155292192
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This is not Service Design

In my work as a service designer I encounter very different ideas of what service design is in action. The methodology is increasingly viewed as a credible process of service product development, but this has not always been the case. In this blog post I want to address a few of those misunderstandings.
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